At Zailo Ramble, we are committed to delivering your gear safely and efficiently, no matter where you are in the world. Please read our shipping policy carefully to understand how we handle order delivery.
Worldwide Shipping
We proudly ship to customers across the globe. Shipping times and costs may vary depending on your location and the size of your order.
Order Processing Time
- All orders are processed within 1–3 business days after confirmation.
- You will receive a confirmation message once your order has been dispatched.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
Shipping Time
Estimated delivery times:
- Local orders: 3–7 business days
- International orders: 7–21 business days, depending on destination
Please note that delivery times may vary due to customs, weather, or carrier delays.
Cash on Delivery Only
Zailo Ramble accepts cash on delivery as the sole payment method.
- Please ensure someone is available to receive the package and provide the exact payment at the time of delivery.
- If payment is not available, the delivery may be canceled or rescheduled.
Shipping Confirmation
Once your order has shipped, you will receive an email or message with shipping details. If tracking is available for your region, a tracking number will be included.
Customs, Duties, and Taxes
International orders may be subject to customs duties or taxes upon arrival. These charges are the responsibility of the customer and vary by country. Zailo Ramble is not responsible for delays or fees imposed by customs authorities.
Failed Deliveries
If a delivery attempt fails due to an incorrect address or unavailability for cash payment, we may cancel the order or attempt redelivery at our discretion.
Damaged Packages
If your package arrives damaged, please contact us immediately at [email protected] with photos of the package and product. We will work with you to resolve the issue as quickly as possible.
Contact Us
For questions related to shipping, delivery, or special requests, please email us at:
[email protected]